Time & Tide online store



The Time+Tide Marketplace is where Australia shops online for watches, straps, watch carry, buying guides and more - all are premium quality and all are available in one convenient place.


The Time+Tide Marketplace brings you a highly curated range of watches from the world's leading brands including Seiko, IWC, Tissot, TAG Heuer and Longines. The number of brands is increasing by the day, and so is the range of watches to choose from.


Why does Time+Tide, Australia's leading watch media platform, have a marketplace? Because we know watches inside and out. And we know that finding your perfect watch can be like a neverending treasure hunt. You're busy, we understand, and we can help.


Allow us to guide you through the maze of choice with a selection that we know to be among the best in their class.


If you are looking for great deals, be sure to sign up to our Time+Tide Club, it offers member pricing on various models and merchandise, as well as access to watches you simply cannot buy anywhere else.



How it works for you

how it works



Shipping

Products are delivered using reliable transport providers. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 3 business days and shipping times are estimated at between 3-10 business days depending on your location. International orders can take up to 30 days to be delivered. Depending on the nature of your purchase signature on delivery may be required.


Returns

If for any reason you are not satisfied, all items in original, unworn condition may be returned within seven days of receipt for a full refund to the original payment method, store credit, or exchange. All products must be returned with the original receipt, in a new and unused state, and in perfect condition (without scratch or damage), with all original shipping, paperwork, product packaging, protective materials and tags in place. Returns of watches will not be accepted if the product shows any signs of wear, or has been used or altered from its original condition in any way (including bracelet adjustment), or if the seven business day returns authorisation has passed. Any attempt to change the strap or bracelet could result in unintentional damage to the watch case that would make it ineligible for return. If you are returning product due to change of mind you are responsible to pay the shipping costs associated with returning the products. Returns must be initiated within the seven day return period and shipped promptly thereafter. In order to return a product an email must be sent to office@timeandtidewatches.com and we will provide instructions as to how to proceed.

An individual item valued at AU$11,000 (inclusive of GST) and above is considered a final sale and cannot be returned for exchange or refund. The seven days change of mind return policy is not applicable in this case.

Any faulty Product must be returned by you to the Retail Seller from which it was purchased, and proof of this purchase must also be presented. Replacements for faulty Products, or your product fully repaired, will be sent to you at no charge within thirty (30) Business Days from the date the faulty Product is returned.